October 25, 2014

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Taxpayers asking, ‘Where’s My Refund’
Written by Submitted   
Monday, February 18, 2013 11:28 PM

Taxpayers nationwide need answers and they are heading to the IRS’ web site using the Where’s My Refund tool to get them. Last weekend alone, the IRS processed 1.4 million returns yet had 4.5 million hits to their Where’s My Refund page. Taxpayers are frequently checking the site from mobile devices such as phones and tablets.

“All of the delays this tax season are inconveniencing individuals who are accustomed to getting their refunds earlier. People desperately need their money,” said Linda Goepper, owner of Lawrenceburg and Harrison Liberty Tax offices.

In an official statement issued Thursday, Feb. 14, the IRS explained that the Where’s My Refund web site is receiving heavy volume of refund inquires. The IRS system only updates once every 24 hours, usually at night. The IRS stresses to taxpayers that there is no need to continually check the site, once daily is sufficient.

The typical time to receive a tax refund is 21 days with e-filing and direct deposit. However, several tax returns have been delayed in the system due to various forms that could not be processed, such as form 8863 for Education Credits. Starting today, the IRS is now filing tax returns that have form 8863 attached.

“This has been a challenging season.  We are trying to educate customers as best as possible.  We are also trying to ease their pain by providing everyone with a vacation voucher for a 3 day, 2 night Get-A-Way.  We just felt that this year, customer’s deserved an extra customer service touch.  When tax season begins with a Fiscal Cliff, you know there are going to be challenges.”



0 #2 2013-02-20 17:55
I will need those LOL!! vouchers..I myself am very fustrated but am keeping my calm and patients..Plese I'm 60 years old..unempolyed..got terminated for contacting Hep.C as a housekeeper.Can't get a job becaude of this.Am promising to pay rent with this money ..So I>R>S> Please send me my refund.I filed on 1-25-13 .and today is 2-20-13..All I get is ////you're refund is on PROCESS..since 1-30-13.Please have a Heart ..Mine isn't doing too good with all this Refund Stress..
God Bless You all..
0 #1 2013-02-20 17:48
Thank you so for you interest and This is the only web-site I've seen this imformation.So kind.But Tax
payers here are very frustrated.How about making it front page?wouldn't hurt.It would ease our mines..don't you think?Think You
God Bless You'll..